您好,欢迎访问广东培训网!
您的位置:首页 > 下载中心 > 个人发展 > 文档内容

沟通谈判策略与说服技巧

文件大小:11.45 KB
下载方式:免费
上传者:lcyken
文档下载点赞
文档下载评价
下载文件
PPT文档简介

沟通谈判策略与说服技巧

1. 談判的定義

   It is a process of bargaining, which entails two or more interdependent parties who perceive incompatible goals and engage in the social interaction to reach a mutually satisfactory outcome.

2. 談判的目標-利益(interest)與立場(position)

3. 零和遊戲(zero-sum game)與雙贏(win-win)

4. 談判者與調停者的建構

5. 談判修辭(negotiation rhetoric)

6. 談判技巧(negotiation skills—strategy and tactic)

1. 準備階段 (Preparing)

       A good result of a negotiation can be seen as involving seven elements. The better we handle each element, the better the outcome will be:

   1) 利益 (Interests)

        Whatever our demand or “position” may be, we and others involved in the negotiation would like an outcome that meets our underlying interests—the things we need or care about.

免责声明

本网下载频道的资料是由会员发布分享,仅为提供给感兴趣读者学习研究使用,不代表本站同意该文档资料的立场观点。任何人不得把本网频道的资料作商业用途,如涉及版权等问题请与本网站联系,核实后会给予处理。了解更多>>