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管理沟通的概念、原理与策略

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PPT文档简介

After finishing self-judgement, your group (3-4 pers) uses informative or persuasive communication so as to get access to the common decision. The turn of 15 things should try to get everyone’s agreement.

Attentions:

 ----No matter informative, or persuasive comm., logic is the fundamental;

 ----Don’t change your idea only to avoid the conflict;

 ----Don’t make decision only to abide by “the minority and the majority” rule

What key techniques, you think, make your career successful?

What are your communication barriers in your current job?

What are the most effective approaches to improve your communicative skills?

What do you wish to learn much more in this course?

Manager=Vision-maker+Motivator

  Comm. Activities go through all managing life.

Communicative Capability heavily influences your career development in some extent。

3C’S: Capability + Character + Comfort (Comfort relation, Comfort job, Comfort life).

Supportive communication =

      Problem-solving + Comfort relation

Behavior Science Theory

   ----Audience-analysis-based communica-tive strategies: theory and thoughts.

Effective communicative techniques and skills

   ----Writing, Language; informative and persuasive communication skills, practical techniques

Integrating both two schools

  ----Philosophy and skills development

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