ISO_TS16949_2002完全讲义

Shall – mandatory requirements

应 – 强制性要求

Should –　recommendation

应该 – 建议

Note – guidance for understanding

注 – 指南以便明白

Such as – for guidance

例如 – 指导性

Documented procedure – must have documented system procedure

文件化程序 – 必须有文件化的体系程序

Process

An activity using resources, and managed in order to enable the transformation of inputs into outputs, can be considered as a process.

Process Approach

The application of a system of processes within an organization, together with the identification and interactions of these processes, and their management, can be referred to as the “process approach”.

过程

通过使用资源和管理,将输入转化为输出的活动可视为过程。

过程方法

组织内诸过程的系统的应用，连同这些过程的识别和相互作用及其管理，可称之为“过程方法”。

以客户为关注焦点　Customer Focus

领导作用　　　　　Leadership

全员参与　　　　　Involvement of People

过程方法　　　　　Process Approach

系统化管理　　　　System Approach to Management

持续改进　　　　　 Continual Improvement

基于事实的决策方法 Factual approach to Decision Making

与供方互利的关系　 Mutually Beneficial Supplier　

Relationships