Business English

The typical participants to this course will be managers, supervisors, or team leaders who need to learn effective business writing.

IntroductiontobusinesswritinginEnglish

a.NotesonRelevantCulturalConsiderations

b.ForeignManagers’PreferencesandStyleVariability

c.Formality,StylesandFormats

d.CommonWritingMistakes

Practicaltools-improvingaccuracyandefficiency

a.Dictionaries

b.Thesaurus

c.Glossaries/Tech.Vocabularies

d.StyleGuides

e.LearningVocabulary

Emails&messages

a.MostCommonErrorsinEmails

b.GettingYourEmailReadandUnderstood

c.OpeningandClosing

d.UsingModalsforCorrectTones

e.UsefulPhrasesandLanguage

Businessreports

a.ReportStructuresandFormat

b.Clarity,ConcisenessandPrecision

c.CommonProblemsinReports

d.ReportingonaProject

LettersandMemos(memoranda)

a.ReviewFormatandLayouts

b.CommonMistakesinMemos

Opinions,badnews&diplomaticdisageement

a.ProtocolandCorrectTone

b.Examplesandcorrectexpressionsforopinions,agreementanddiplomaticdisagreement

Othertools,formsandwritingefficiency

a.MakingandUsingTemplates

b.FollowingStylesandStyleModels

c.NotesonUnderstandingIdioms,ProverbsandColloquialSpeech

Mr.Sutherland