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21世纪的人力资源管理

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The Interweaving of Technology and Jobs

Changes in the Design of Jobs(there will be no stable jobs in the future)

Integration of Contingent Workers into the Workforce

Increased Emphasis on Continuous Learning

External Control of Performance Standards by Customers(Boom of services industry)

Limitations on Leadership and Supervision

Changes in the Structure of Work From Individuals to Teams

The Web

Application service providers (ASPs)

Wireless communication

Voice recognition

Real-time translation

Portals and personalization

Push technology

Workflow(the killer [application] that will allow HR to reposition itself as a strategic business partner)

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